Privacy Policy

If you share your contact details with us it’s important that you understand how this is used and how you can control its usage, in compliance with General Data Protection Regulation (GDPR).

Customer Accounts

If you have a customer account, EM Acoustics may require personal information in order to manage your account or to provide you with access to its services. Any such information will be used exclusively by EM Acoustics, our employees, suppliers, agents and any applicable third party service providers required to set up your service or needed to respond to your requests. This data is held within EM Acoustics’s ERP database, while email addresses alongside correspondence is also retained within the Company’s email service.

If you are a distributor, reseller or rental company and have consented to have your company details published on our website for referral and promotional purposes these can be found here.

Signed Up for Ongoing News

If you have given us consent to contact you with breaking news, product information and event details straight to your email inbox, that consent will be recorded (including Name, Permission Statement, Date, Time, IP address) and you can expect to receive no more than a weekly email bulletin. Equally, you will be able to unsubscribe at any time.

If you have consented for email bulletins then it is important that you understand we utilise Campaign Monitor for our marketing database and email service for the following purposes:

The transfer of contact information to Campaign Monitor
To store contact information in our Campaign Monitor account
To send you marketing emails from our Campaign Monitor account

However, your email address and details will NOT be shared with any other Third-Party for marketing purposes.

General Enquires, Event Sign Up or Software Registration

Any enquiry via the website where personal information is shared will only be used to provide the services or information you have requested from us. Such data is held on EM Acoustics servers. You will also be given the additional option to opt in for ongoing news at that point. (See Above).

How to Control Your Personal Data

Everyone has the right to ask for details about the way we use their personal data and can ask to do certain things with that data.

You can request that personal data be corrected or completed, transferred to another organisation, prohibited for certain uses, or removed completely—all in a timely manner.

If you have any concerns, queries, or changes that need to be made regarding your personal data, you can do so by emailing info@emacoustics.co.uk

Website Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern EM Acoustics’ relationship with you in relation to this website.

The term “EM Acoustics” or “us” or “we” refers to the owner of the website – the parent company of which is Instigate Media Ltd. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

What if you are not happy with this privacy policy?

If you do not agree to your personal information being used in accordance with this privacy policy you should not submit your personal information to us through this website. If your personal information was provided to us by other means, you should tell us by using our contact details below if you do not agree with it being used in accordance with this privacy policy. Please note that this may prevent you from (for example) obtaining certain access rights to this website.

What about updates to this privacy policy?

We may change this privacy policy from time to time by updating this page. You should review this page regularly. Your continued use of this website after changes have been made to this privacy policy will be taken to indicate that you have read and accepted any changes. You should not use this website if you are not happy with any changes to this privacy policy and you should tell us if those changes mean that you are no longer happy with the way in which we use your personal information.